Specialties
Strategy
Strategy is what a company will have to do to become what you expect of it, today and in the future. It corresponds to what will outline how your company will be able to capture value, how it will position itself in the face of competition and, still, how it will be perceived as a brand and organization. The main goal of strategy is: to protect, expand and perpetuate your brand and business.
Management
If a company were a human, the brain would be strategy; the design, the clothing; marketing, the form of expression; and finally, management, the body. Management is the life of the company. It is responsible for structuring the organization so that it can fulfill its strategic plan.
Design
Design is the first touchpoint between your brand and its audience, and it must reflect the values and promises of your company. Furthermore, it synthesizes the various vital elements for the brand’s identity in all its manifestations. Our tools allow us to build a design that is in absolute harmony with the essence of each brand, producing more and going beyond the desired experience: the truly enchanting experience.
Marketing and Sales
Our proprietary concept, ABOVE ALL®, brings marketing closer to management and design, composing an essential and powerful tripod for any successful business strategy and brand consolidation.
Innovation
In a chaotic, nonlinear, and unpredictable world, only innovative companies will be able to shape the future amidst uncertainties. That’s why we create processes or projects that generate relevant and useful insights for each strategic demand or business need of our clients.
Knowledge
In our concept, knowledge is critical to business success. Installing a cyclical process of studies and research provides subsidies for the best tactical, operational and strategic decisions. This knowledge must have purpose and objective.
Journey and Experience
Brand experience occurs when a business finally reaches the consumer. Our concept maps, interprets, and manages all touchpoints and interactions between the public and products, services, and platforms – in short, the complete brand ecosystem.
Implementation and Management
Once all aspects of our concept are equated, it’s time to make it happen. Our Execution pillar ensures that everything that was planned becomes a reality for your company, brand, market, and customer.
Strategy
Strategy is what a company will have to do to become what you expect of it, today and in the future. It corresponds to what will outline how your company will be able to capture value, how it will position itself in the face of competition and, still, how it will be perceived as a brand and organization. The main goal of strategy is: to protect, expand and perpetuate your brand and business.
Deliverables:
- Market and business analysis
- Future and strategic scenarios
- Strategic statements and panels
- Business diagnosis
- Due diligence of strategic assets
- Brand identity (strategic dimensions)
- Instilling culture & realizing synergies
- Economic and financial model
- Business and asset model
- Perception and value capture
- Market positioning
- Value proposition
- Customer and competitor qualification
- Vocation, history and legacy
- Market and business theses
Management
If a company were a human, the brain would be strategy; the design, the clothing; marketing, the form of expression; and finally, management, the body. Management is the life of the company. It is responsible for structuring the organization so that it can fulfill its strategic plan.
Management is also the unknown link of branding. That is why an organization can go from heaven to hell from one management to another.
For us, it is not enough to discuss marketing or design or strategy without addressing management. By management, we understand the entirety of the business: purpose, organizational culture, processes, forms of remuneration and daily practices. We have tools to build a robust, coherent, and complete management for your company to face the challenges that could threaten your brand.
Deliverables:
- Organizational and evaluation diagnosis
- Team and people profile
- Organizational and operational structure
- Team management and individual evolution
- Macroprocesses and area missions
- Corporate, succession, and professionalization model
- Change of management and culture
- Required organization and team
- Leadership profile and requirements
- Career plan and map
- Evaluation, guidance and dismissal process
- Training and development process
- Hiring, admission, and integration process
- Remuneration, award, and bonus system
- Organizational values and principles
Design
Design is the first touchpoint between your brand and its audience, and it must reflect the values and promises of your company. Furthermore, it synthesizes the various vital elements for the brand’s identity in all its manifestations. Our tools allow us to build a design that is in absolute harmony with the essence of each brand, producing more and going beyond the desired experience: the truly enchanting experience.
A good design requires a deep understanding of the business and specific technical execution skills. From this union, design is born that transcribes the essence of each brand. That’s what we believe in. That’s what we practice.
Deliverables:
- Brand architecture and portfolio
- Product and packaging concept
- Brand creation and redesign
- Brand and market scenario diagnosis
- Technical and application guidelines
- Brand engagement and culture
- Extension and new brands
- Brand identity (expression dimensions)
- Language and touchpoints
- Look & Feel
- Name, signature, and tagline
- Brand platform and pillars
- Brand positioning
- Brand and category re-signification
- Brand system and management
Marketing and Sales
Our proprietary concept, ABOVE ALL® brings marketing closer to management and design, composing an essential and powerful tripod for any successful business strategy and brand consolidation.
For us, marketing’s goal is communication and relationship with all the stakeholders of a brand, understanding how to create the greatest value, measuring results, and calibrating return on investments and expectations. That’s because, for us, marketing only makes sense if it’s at the service of the client’s success. With communication channels multiplying exponentially, the business environment demands comprehensive and integrated communication plans. Our tools allow us to map stakeholders, flows, channels, and actions in harmony with the new market dynamics, producing victorious strategies.
Deliverables:
- Specific action and content calendar
- Market buyers, decision-makers, and influencers
- Competitive environment and marketing diagnosis
- Competitive differentiation and appreciation
- High-performance sales and distribution channels team – B2C
- High-performance ecosystem – B2B
- Communication and relationship flows and channels
- Product and category management
- Investments and financial model
- Consumer and customer decision journey
- Marketing and sales financial budget and indicators
- Marketing and sales pillars, goals, and targets
- Action plan and go to market
- Relationship and communication platform
- Product and service portfolio
- Brand communication positioning
- Brand reputation and relevance
- Consumer and customer segmentation
Innovation
In a chaotic, nonlinear, and unpredictable world, only innovative companies will be able to shape the future amidst uncertainties. That’s why we create processes or projects that generate relevant and useful insights for each strategic demand or business need of our clients.
Innovation is not the magic spark that emerges from a brilliant mind: it is a process that is born from consistent knowledge production that is focused on business objectives. Every innovation produces new waves of knowledge, which in turn will give rise to other innovations. That’s why, in our concept, we consider the perennial and self-renewing knowledge-innovation binary.
Innovation generates knowledge, which in turn produces more innovation, giving rise to new knowledge in an infinite and virtuous cycle for the success of any business.
Deliverables:
- Disrupting industries and segments (businesses, products or services)
- Generating trends and demand (businesses, products or services)
Knowledge
In our concept, knowledge is critical to business success. Installing a cyclical process of studies and research provides subsidies for the best tactical, operational and strategic decisions. This knowledge must have purpose and objective.
Does your company make decisions because it “finds” or because it “believes”? “Finding” for us is relying on guesswork and intuition. “Believing” is exercising the wonderful human capacity for judgment based on extensive knowledge acquisition.
We believe in the power of knowledge: managers who make the best decisions for their businesses are committed to understanding their audiences, the market in which they operate, and trends in depth. We believe in the value of research, in its various forms, to provide valuable information for any business, regardless of its size.
Deliverables:
- Benchmarking
- In-depth interviews
- Anthropological study
- Ethnographic study
- Internal and external exploratory study
- Focus group
- Secondary data research
- Field research
- Consumer behavior observation
- Segmentation research
- Quantitative research
- Others
Journey and Experience
Brand experience occurs when a business finally reaches the consumer. Our concept maps, interprets, and manages all touchpoints and interactions between the public and products, services, and platforms – in short, the complete brand ecosystem.
All a brand wants is the opportunity to provide its audience with a perfect and unforgettable experience, creating a loyalty loop. Every day, we experience experiences with various brands, but only become loyal to some of them. What seduces us? What can create a deep, unbreakable bond between a brand and its customer? Our tools aim to understand each consumer’s decision journey and the experience they lived through, and then indicate the elements that will result in trust and pleasure bonds.
We want to provide the best possible experience, producing awe and a deep, lasting connection between brands and their audiences.
Deliverables:
- Influence agents and actions
- Decision-making tree, motivators, and qualifiers
- Loyalty cycle and brand advocates
- Brand expectations and interactions
- Moments and stages of the purchase journey
- Manageable and unmanageable touchpoints
- Loyalty and brand relevance boosters
- Consumer and customer feelings and thoughts
Implementation and Management
Once all aspects of our concept are equated, it’s time to make it happen. Our Execution pillar ensures that everything that was planned becomes a reality for your company, brand, market, and customer.
Execution or strategy? Don’t choose, have both!
A brilliant strategy or a flawless execution? Many managers have differing opinions, but for us, this doubt is unnecessary. We know that a good strategy does not materialize without effective execution and that the best execution in the world does not work miracles when the strategy is weak. You don’t need to and shouldn’t choose.
When it comes to putting the chosen strategy into action, it is necessary to analyze scenarios of great complexity. Does your company have the right people to execute it? Are the organizational and operational structures prepared for the new moment that will come? What is the capital necessary for everything to happen dynamically, organized, and efficiently? Our concept has resources to ensure fluidity in the process and delivery to the market.
Deliverables:
- Tactical and operational actions and outcomes
- Result measurement and recommendations